Contacting us by email guarantees the fastest and most accurate response.
If you are checking on an order, please include your full name, date of order, and payment method.
IMPORTANT: Please be sure to 'white list' the domain 'pureherbalextracts.co.uk' which is the domain we will be using to reply to your email. Otherwise, email providers such as Hotmail, Yahoo, Gmail will stop our emails to you.
We ALWAYS send order confirmations within 24 hours. If you have not received one it is either that your email provider has deleted it before you received it, or it is in your spam folder.
NOTE: We do NOT run any kind of "autoship", "monthly ordering" or "free trial" offers. Please do not contact us asking us to cancel your standing order - as you are emailing the wrong company as we do not offer any!
By Email:
NOTE: If after clicking submit you are returned to this page, your message has not gone through. Please remove any of the following phrases in your message: "http"; "www"; "URL".
By Post:
PureAcai.co.uk
Designing Choice Ltd.
35 Brookside
Wetherby
LS22 5AL
UK
By Telephone:
Order or product enquiries cannot be dealt with by telephone -
Please use the email form above, Thank you.
0845 094 2343